Symantec Security Response

How is a "UNIQUE ID" generated?

Wed, 09/01/2010 - 08:57

How is a UNIQUE ID for a client generated? I have 3 machines... And each one keeps registering within SEPM with the same Unique ID. So, basically, machine1 is there, and than changes to machine2 and than machine3. They are NOT imaged machines. I did the following in this order. I removed them from the Domain AND changed their names. I ran clean wipe on all 3 machines, completely removed SEP client. I ran NEWSID, and changed their Unique IDs from Windows. They are not the same, I checked. Renamed them as to what their names should be. Re-added them to the Domain. Re-installed SEP client. Now only 2 machines are having this behavior. DNS information is correct as well as WINS information. MAC addresses on each machine is unique. I checked to make sure. So, how are the UNIQUE IDs generated by SEP to SEPM and how can I force a change?? Thanks.

How should i set my replication frequency?

Wed, 09/01/2010 - 08:55

 How should i set my replication frequency?  any best practise

4426971 1283353516

spammer????????

Wed, 09/01/2010 - 08:37

i got an ip adress on my gf's video phone.... was mainly wonder who and what....202.71.111.5

How to prevent to move/copy/write files to workstation with DLP 10.5 Standard

Wed, 09/01/2010 - 08:26

Hi everyone,

I researched all DLP documents ( manuals, forums, etc) but I didnt find How to block/prevent to move/copy/write file from  my fileserver to any workstation with DLP 10.5 Standard.

Anybody Know How to do?

SEE Integration Component

Wed, 09/01/2010 - 08:16

Hi all,

has anyone used the SEE IC on Altiris in order to upgrade from an old version of SEE to a newer 1?

I am trying to upgrade from version 7.0.5 to 7.0.6, but im not managing. I also not understanding how altiris will manage to run the msi installer, if SEE requires the older version to be uninstalled before installing the new version.

I have attached the current task details and package details that i am using, as well as the failed message on my agent.

Any help would be geatly appreceated.

Error Notfication

Wed, 09/01/2010 - 08:09

I have Symantec running on SEP 11.0,6000. I have 3 sites.. Past few days i have been getting email notification that "Invalid log record: String found instead of integer"

I did some research and found this in the scm logs

at java.util.TimerThread.run(Timer.java:462)
2010-08-30 10:06:44.045 SEVERE: Unknown Exception in: com.sygate.scm.server.statereader.lu.StateHandler
java.sql.SQLException: Transaction (Process ID 61) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.

AND
 
2010-08-30 10:02:49.261 SEVERE: Unknown Exception in: com.sygate.scm.server.task.AgentLogCollector
java.sql.BatchUpdateException: Cannot insert the value NULL into column 'SERVER_ID', table 'sem5.dbo.AGENT_TRAFFIC_LOG_2'; column does not allow nulls. INSERT fails.
 
Can you please suggest what can be done?

opinions on upgrading to SEP RU6MP1

Wed, 09/01/2010 - 08:02

Before trying to upgrade to the latest version I wanted to get some feedback from others as to what they have noticed when upgrading. Has anyone noticed any issues? Any changes for good or bad?

Cannot login to SEPM console

Wed, 09/01/2010 - 07:27

Here s the log  , i cant login to the SEPM  console

please help

2010-09-01 13:44:46.765 SEVERE: ================== Server Environment ===================
2010-09-01 13:44:46.769 SEVERE: os.name = Windows Server 2008
2010-09-01 13:44:46.770 SEVERE: os.version = 6.0
2010-09-01 13:44:46.772 SEVERE: os.arch = x86
2010-09-01 13:44:46.773 SEVERE: java.version = 1.6.0_14
2010-09-01 13:44:46.774 SEVERE: java.vendor = Sun Microsystems Inc.
2010-09-01 13:44:46.775 SEVERE: java.vm.name = Java HotSpot(TM) Server VM
2010-09-01 13:44:46.777 SEVERE: java.vm.version = 14.0-b16
2010-09-01 13:44:46.778 SEVERE: java.home = C:\Program Files\Symantec\Symantec Endpoint Protection Manager\jdk\jre
2010-09-01 13:44:46.780 SEVERE: catalina.home = C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat
2010-09-01 13:44:46.781 SEVERE: java.user = null
2010-09-01 13:44:46.783 SEVERE: user.language = en
2010-09-01 13:44:46.784 SEVERE: user.country = US
2010-09-01 13:44:46.785 SEVERE: scm.server.version = 11.0.5002.333
2010-09-01 13:44:46.844 SEVERE: Unknown Exception
org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Unable to get information from SQL Server: SRVAV01.)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)
 at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
 at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:304)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
 at org.apache.catalina.core.StandardService.start(StandardService.java:450)
 at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
 at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
 at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
Caused by: java.sql.SQLException: Unable to get information from SQL Server: SRVAV01.
 at net.sourceforge.jtds.jdbc.MSSqlServerInfo.<init>(MSSqlServerInfo.java:91)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC2.<init>(ConnectionJDBC2.java:259)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC3.<init>(ConnectionJDBC3.java:50)
 at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:188)
 at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
 at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
 at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)
 ... 23 more
2010-09-01 13:44:46.863 SEVERE: Unknown Exception in: java.util.logging.Level
org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Unable to get information from SQL Server: SRVAV01.)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)
 at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
 at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:304)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
 at org.apache.catalina.core.StandardService.start(StandardService.java:450)
 at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
 at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
 at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
Caused by: java.sql.SQLException: Unable to get information from SQL Server: SRVAV01.
 at net.sourceforge.jtds.jdbc.MSSqlServerInfo.<init>(MSSqlServerInfo.java:91)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC2.<init>(ConnectionJDBC2.java:259)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC3.<init>(ConnectionJDBC3.java:50)
 at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:188)
 at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
 at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
 at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)
 ... 23 more
2010-09-01 13:44:53.868 SEVERE: Unknown Exception
org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Unable to get information from SQL Server: SRVAV01.)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)
 at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
 at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:304)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
 at org.apache.catalina.core.StandardService.start(StandardService.java:450)
 at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
 at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
 at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
Caused by: java.sql.SQLException: Unable to get information from SQL Server: SRVAV01.
 at net.sourceforge.jtds.jdbc.MSSqlServerInfo.<init>(MSSqlServerInfo.java:91)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC2.<init>(ConnectionJDBC2.java:259)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC3.<init>(ConnectionJDBC3.java:50)
 at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:188)
 at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
 at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
 at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)
 ... 23 more
2010-09-01 13:44:53.870 SEVERE: Unknown Exception in: java.util.logging.Level
org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Unable to get information from SQL Server: SRVAV01.)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)
 at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
 at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:304)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
 at org.apache.catalina.core.StandardService.start(StandardService.java:450)
 at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
 at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
 at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
Caused by: java.sql.SQLException: Unable to get information from SQL Server: SRVAV01.
 at net.sourceforge.jtds.jdbc.MSSqlServerInfo.<init>(MSSqlServerInfo.java:91)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC2.<init>(ConnectionJDBC2.java:259)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC3.<init>(ConnectionJDBC3.java:50)
 at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:188)
 at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
 at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
 at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)
 ... 23 more
2010-09-01 13:45:00.874 SEVERE: Unknown Exception
org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Unable to get information from SQL Server: SRVAV01.)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)
 at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
 at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:304)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
 at org.apache.catalina.core.StandardService.start(StandardService.java:450)
 at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
 at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
 at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
Caused by: java.sql.SQLException: Unable to get information from SQL Server: SRVAV01.
 at net.sourceforge.jtds.jdbc.MSSqlServerInfo.<init>(MSSqlServerInfo.java:91)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC2.<init>(ConnectionJDBC2.java:259)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC3.<init>(ConnectionJDBC3.java:50)
 at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:188)
 at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
 at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
 at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)
 ... 23 more
2010-09-01 13:45:00.877 SEVERE: Unknown Exception in: java.util.logging.Level
org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Unable to get information from SQL Server: SRVAV01.)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)
 at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
 at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:304)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
 at org.apache.catalina.core.StandardService.start(StandardService.java:450)
 at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
 at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
 at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
Caused by: java.sql.SQLException: Unable to get information from SQL Server: SRVAV01.
 at net.sourceforge.jtds.jdbc.MSSqlServerInfo.<init>(MSSqlServerInfo.java:91)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC2.<init>(ConnectionJDBC2.java:259)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC3.<init>(ConnectionJDBC3.java:50)
 at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:188)
 at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
 at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
 at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)
 ... 23 more
2010-09-01 13:45:07.879 SEVERE: Unknown Exception
org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Unable to get information from SQL Server: SRVAV01.)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)
 at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
 at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:304)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
 at org.apache.catalina.core.StandardService.start(StandardService.java:450)
 at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
 at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
 at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
Caused by: java.sql.SQLException: Unable to get information from SQL Server: SRVAV01.
 at net.sourceforge.jtds.jdbc.MSSqlServerInfo.<init>(MSSqlServerInfo.java:91)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC2.<init>(ConnectionJDBC2.java:259)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC3.<init>(ConnectionJDBC3.java:50)
 at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:188)
 at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
 at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
 at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)
 ... 23 more
2010-09-01 13:45:07.883 SEVERE: Unknown Exception in: java.util.logging.Level
org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Unable to get information from SQL Server: SRVAV01.)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)
 at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
 at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:304)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
 at org.apache.catalina.core.StandardService.start(StandardService.java:450)
 at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
 at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
 at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
Caused by: java.sql.SQLException: Unable to get information from SQL Server: SRVAV01.
 at net.sourceforge.jtds.jdbc.MSSqlServerInfo.<init>(MSSqlServerInfo.java:91)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC2.<init>(ConnectionJDBC2.java:259)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC3.<init>(ConnectionJDBC3.java:50)
 at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:188)
 at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
 at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
 at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)
 ... 23 more
2010-09-01 13:45:14.890 SEVERE: Unknown Exception
org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Unable to get information from SQL Server: SRVAV01.)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)
 at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
 at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:304)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
 at org.apache.catalina.core.StandardService.start(StandardService.java:450)
 at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
 at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
 at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
Caused by: java.sql.SQLException: Unable to get information from SQL Server: SRVAV01.
 at net.sourceforge.jtds.jdbc.MSSqlServerInfo.<init>(MSSqlServerInfo.java:91)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC2.<init>(ConnectionJDBC2.java:259)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC3.<init>(ConnectionJDBC3.java:50)
 at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:188)
 at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
 at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
 at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)
 ... 23 more
2010-09-01 13:45:14.893 SEVERE: Unknown Exception in: java.util.logging.Level
org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Unable to get information from SQL Server: SRVAV01.)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)
 at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
 at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:304)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
 at org.apache.catalina.core.StandardService.start(StandardService.java:450)
 at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
 at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
 at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
Caused by: java.sql.SQLException: Unable to get information from SQL Server: SRVAV01.
 at net.sourceforge.jtds.jdbc.MSSqlServerInfo.<init>(MSSqlServerInfo.java:91)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC2.<init>(ConnectionJDBC2.java:259)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC3.<init>(ConnectionJDBC3.java:50)
 at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:188)
 at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
 at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
 at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)
 ... 23 more
2010-09-01 13:45:21.897 SEVERE: Unknown Exception
org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Unable to get information from SQL Server: SRVAV01.)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)
 at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
 at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:304)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
 at org.apache.catalina.core.StandardService.start(StandardService.java:450)
 at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
 at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
 at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
Caused by: java.sql.SQLException: Unable to get information from SQL Server: SRVAV01.
 at net.sourceforge.jtds.jdbc.MSSqlServerInfo.<init>(MSSqlServerInfo.java:91)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC2.<init>(ConnectionJDBC2.java:259)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC3.<init>(ConnectionJDBC3.java:50)
 at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:188)
 at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
 at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
 at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)
 ... 23 more
2010-09-01 13:45:21.899 SEVERE: Unknown Exception in: java.util.logging.Level
org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Unable to get information from SQL Server: SRVAV01.)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)
 at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:285)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:276)
 at com.sygate.scm.server.servlet.StartupServlet.testConnection(StartupServlet.java:304)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:83)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
 at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
 at org.apache.catalina.core.StandardService.start(StandardService.java:450)
 at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
 at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
 at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
Caused by: java.sql.SQLException: Unable to get information from SQL Server: SRVAV01.
 at net.sourceforge.jtds.jdbc.MSSqlServerInfo.<init>(MSSqlServerInfo.java:91)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC2.<init>(ConnectionJDBC2.java:259)
 at net.sourceforge.jtds.jdbc.ConnectionJDBC3.<init>(ConnectionJDBC3.java:50)
 at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:188)
 at org.apache.commons.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
 at org.apache.commons.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:294)
 at org.apache.commons.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1247)
 at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1221)
 ... 23 more
2010-09-01 13:45:32.894 SEVERE: ================== StartClientTransport ===================
2010-09-01 13:45:33.888 SEVERE: Schedule is started!

symantec shared folder

Wed, 09/01/2010 - 06:41

Hi all,

I am running SEPM version 11.0.3001.2224 on a Windows 2003 server. I am running out of disk space on my C drive, I noticed under Program Files>Common Files>Symantecshared>symcdata> there is a folder named sesmvirdef64 with a size of 47.4 GB Can I delete any files and folders from this folder? I want to free up space.

Help please.

Carolin

Symantec System Center remote removal.

Wed, 09/01/2010 - 06:34

Dear all,
we have a little issue with our Symantec SEP11 Deployment process.
Actually some computers , more or less a 100, do have Symantec System Center installed on for a reason or another and and this is apparently preventing the proper install of SEP.
We would like to be able to remotely remove those software in order to finalize the deployment of SEP.
Is this by any mean feasable ? if yes , is there a script exemple doing so.
PS: we do have Altiris DS so the proper deployment of the eventual script is not the issue, rather it is the script in iteself that is.
Best regards.
Aymen

Symantec Endpoitn Protection V. 11.0.3001 a SEP RU6

Wed, 09/01/2010 - 06:26

Buenos días. Mi nombre es Martín y preciso ayuda en dos temas de Symantec Endpoint Protection V. 11.0.3001

En primer lugar necesito migrar el Servidor (físico) donde tengo instalado el Servidor de Symantec EndPoint Protection V. 11.0.3001 a otro Servidor Físico y necesitaría un instructivo para realizar dicha migración. Ya realicé un Backup de la Base de Datos y he leído mucho respecto a migraciones (de una Versión a otra) pero no encontré nada respecto a migrar de un Servidor a otro (físico).

Y en segundo lugar preciso saber si tengo la Versión 11.0.3001 como debería migrar al nuevo Servidor si deseo actualizar al Release RU6, es decir si debo instalar este nuevo Release o si debo instalar el anterior y luego actualizarlo, etc.

Quedo a la espera de sus comentarios.

Desde ya muchas gracias por su colaboración.

norton error your email message was unable to be sent

Wed, 09/01/2010 - 06:24

Have a customer getting "your email message was unable to be sent because the connection to your mail server was interrupted". We are having no issues with the server and it is only occurring on one out of about 10 staff pc's at our local library who go through our server. No one else is calling with this issue.

bob

W32.Downadup.B

Wed, 09/01/2010 - 06:22

I have just inherited a network  (our IT guy up and left because it was too hard or he was too lazy, think it was the latter personally) that is infected with W32.Downadup.B.  We are currently running Sym Antivirus Corp 8.1.0.825.

OK when you stop laughing, can anyone give any advise on how I can get rid of it.  Most of our workstations and servers are infected and I cannot seem to get rid of it.  I have tried every tool and option I can find on the web.  I have installed the security patches that MS recommend KB958644 / KB971029.

I have tried the tool from Symantec website (d.exe) and MS malicious software tool.  Antivirus software quarantines it or deletes it depending on the settings, but just keeps popping up.

If anyone can point me in the right direction it would be much appreciated.

PS I have already organised a quote to go to SEP 11

Thanks in advance

SBG logs

Wed, 09/01/2010 - 05:44

I seems logs on SBG. i found many warning and error in same. could any one explain on same log for me. find attach same log.

Cannot add user defined exception

Wed, 09/01/2010 - 05:32

Hi,
I can't add user defined exception for folder or file on 64b operating sytem (Win7, Win2008). I think, that could be a bug, because on 32b OS (Win7, Win2003) it works as expected.
My client version is 11.0.6

4425131 1283341980

Install SEP 11.0.6100 on windows 7 32bit roll back and fail with this error MainEngineThread is returning 1603

Wed, 09/01/2010 - 04:55

i try to upgarde my managed SEP Client version 11.0.6005 to SEP 11.0.6100 but the upgrade rool bac.. so i try to uninstall the old version 11.0.6005 and install the new one 11.0.6100 but same error again i attached the sep_LOG y

please any help

4424951 1283341517

Question regarding Pattern-Files

Wed, 09/01/2010 - 03:40

Hi,

i am using SEPM Version 11 in my organization.
My SEPM will download the files and the Clients will get the updates from there.

My question is, when a computer is offline for 2-3 month and i will switch it on,
how i can be sure, that this computer will get all needed updates?

Or could you descripe me, how the Update-Procedure is working on SEPM.

Is there a periodical cumulative pattern-files available for clients like scenario above?

Thanks in advance

Julian.

Symantec Management client service down

Wed, 09/01/2010 - 03:11

Hello all,
I had a problem with a pc that did not run the symantec application. when I tried to manually activate it in start--> programs--> symantec endpoint protection I got an alert messege saying "management clinet service need to be started in order to run the app, and if I want to run it?
when pressing YES i got error "Failed to start the Symantec Management Client application. Error code returned: 0x80070102"
After removeing and installing the package it worked, BUT my question is- how can I get an alert on computers that has the same problem, the symantec service not running and because of that the computer is unprotected?

thanks!

p.s- the version is 11.06 32 bit win xp

Symantec Endpoint Protection Manager is not limited to number of backups to keep!

Wed, 09/01/2010 - 02:43

Hi,

We've SEPM w/ MR5 (Ver. 11.0.5002.333); backup settings are configured to keep last 3 backups, however SEPM keeps backups endlessly & we've to manually delete the old ones.

Appreciate any help on this.

Mohamed Salah

Network Access Control and SEP

Wed, 09/01/2010 - 02:42

Hello,

I downloaded Symantec Endpoint Protection 11.06 and during the installation, I have the choice between the installation of SEP Manager or SEP Client.
I would like to know if Symantec Network Access Control is included in SEP Manager or if it is a different product that I have to buy and download ?

Etinewok


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